FAQ

How Can We Help?

Here you'll find answers to some of the questions we get asked most often. If you can't find an answer to your query here, please contact us for further help. Our friendly and knowledgeable Customer Care team is here to help!

Questions About Orders

To place an order on Gadgy's website, customers can browse through the products and add the items they wish to purchase to their cart. Then, they can proceed to checkout and follow the prompts to enter their shipping and payment information.

Yes, customers can use valid discount codes or coupons during checkout to receive a discount
on their order.

Yes, customers can view their order history and previous purchases by logging into their account on the Styladore website and accessing their order history.

QUESTIONS ABOUT DELIVERY

UAE: If you place your order before 12pm, it will be dispatched the same day and delivered within 3-7 working days.

If you have any questions about shipping or if you are experiencing a problem with your delivery, please email styladore@gmail.com or WhatsApp our Customer Care Team on +971 52 399 8985.

When placing your order, please provide an email address and telephone number to receive regular updates on the status of your delivery.

QUESTIONS ABOUT RETURNS

You have 7 days from the day you receive your parcel to return your shoes to us for either an exchange or a refund. All discounted items must be delivered back to Styladore within 14 days. Product must be returned to us in a resaleable condition. 

Refunds are generally processed within 2-3 business days of your product arriving back at our warehouse. You will be notified of your refund’s completion via automated email. Please allow up to 7-10 business days (depending on your bank) for the funds to appear in your account. 

QUESTIONS ABOUT the WEBSITE

Customers can contact Styladore customer service team through the contact form, email (Styladore@gmail.com) or WhatsApp 971 52 399 8985. The contact information can usually be found on the Contact Information page of the website.

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